Medical Prime Reviews 36

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I finally took the plunge and went to see Dr Theodora Kalentzi after I'd had four GPs all suggest different HRT options to me. I was really suffering and could only make an appointment over Zoom as I felt too unwell to even get to the office. Dr Kalentzi is superb, she spent a long time going over everything and she changed my HRT regime. I felt well enough to see her in person and I really enjoyed the trips to her office. She explained which HRT routes would work and which weren't suitable (it turns out I was on completely the wrong thing). As a GP she was also able to help with other issues and I now finally feel like I am stable and know where I'm going. There is a world of difference between ten minutes with a GP who just offers up the regime they give all their patients, and an hour with Dr Kalentzi who looks at the whole picture.

Rated 5 out of 5 stars

After experiencing increasing perimenopause symptoms for over 2 years and with little support / interest from my family GP, I spent some time researching online and found Dr Kalentzi at Medical Prime. At my initial appointment Dr Kalentzi took the time to listen to me and learn about me and my symptoms. She provided a number of HRT treatment options and we discussed the pros and cons of each. Subsequent appointments allow us to thoroughly discuss how things have been, and make any adjustments that may be needed. I now see Dr Kalentzi a few times a year and find her to be welcoming and caring and I never feel rushed during my appointments. The ability to have either in-person or online video consultation appointments has been particularly helpful when train travel has been disrupted. Dr Kalentzi is supported by an excellent Clinic Manager, Zarina McCulloch, who is always willing and able to help with queries. I have no hesitation in recommending Medical Prime.

Rated 5 out of 5 stars

After several years of continuous visits to my doctor about not feeling myself I was prescribed anti-depressants. I knew I was not depressed but because I did not have the classic symptoms of the peri menopause, this was ruled out. I spoke to friends and did my own research online and discovered there were many women out there that were going what I was, mood swings, irrational behaviour, weight gain, urine infections and brain fog. After endless days spent searching for the right clinic I made an appointment to see Dr Kalentzi at Medical Prime. This was just before the first lockdown and I cannot thank her enough for listening and understanding how I felt. It was such a relief to know that there was a way through this and soon I could start to feel myself again, happy and confident. Dr Kalentzi is such a warm, caring and very knowledgeable Practitioner. I never felt rushed and step by step we worked through a programme that suited my body. If anybody is gong through what I did I highly recommend Dr Kalentzi and the Medical Prime team. Zarina is amazing, she helped me out on numerous occasions especially when I was on holiday in the UK and forget my medication!

Rated 5 out of 5 stars

I feel very fortunate to have found Dr Theodora Kalentzi at Medical Prime. After struggling for quite a while with the dreaded “perimenopause symptoms”, I booked an appointment at her menopause clinic. It turned out to be one of the best decisions I’ve ever made.
It’s been wonderful to be given the time be listened to, to have someone with such expertise and who understands.
Dr Theodora Kalentzi has been so thorough with her questions and investigations in order to find the right solutions.
It’s been positively life changing and I cannot recommend her highly enough!


Company details

  1. Doctor

Written by the company

Private GP and Menopause clinic in the City of London that provides quality care in a comfortable and discreet environment.


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4.8

Excellent

TrustScore 5 out of 5

36 reviews

5-star
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1-star

Rated 5 out of 5 stars

Excellent clinic!

After experiencing increasing perimenopause symptoms for over 2 years and with little support / interest from my family GP, I spent some time researching online and found Dr Kalentzi at Medical Prime. At my initial appointment Dr Kalentzi took the time to listen to me and learn about me and my symptoms. She provided a number of HRT treatment options and we discussed the pros and cons of each. Subsequent appointments allow us to thoroughly discuss how things have been, and make any adjustments that may be needed. I now see Dr Kalentzi a few times a year and find her to be welcoming and caring and I never feel rushed during my appointments. The ability to have either in-person or online video consultation appointments has been particularly helpful when train travel has been disrupted. Dr Kalentzi is supported by an excellent Clinic Manager, Zarina McCulloch, who is always willing and able to help with queries. I have no hesitation in recommending Medical Prime.

Date of experience: 27 February 2024

Rated 5 out of 5 stars

Absolutely worth it

I finally took the plunge and went to see Dr Theodora Kalentzi after I'd had four GPs all suggest different HRT options to me. I was really suffering and could only make an appointment over Zoom as I felt too unwell to even get to the office. Dr Kalentzi is superb, she spent a long time going over everything and she changed my HRT regime. I felt well enough to see her in person and I really enjoyed the trips to her office. She explained which HRT routes would work and which weren't suitable (it turns out I was on completely the wrong thing). As a GP she was also able to help with other issues and I now finally feel like I am stable and know where I'm going. There is a world of difference between ten minutes with a GP who just offers up the regime they give all their patients, and an hour with Dr Kalentzi who looks at the whole picture.

Date of experience: 06 March 2024

Rated 5 out of 5 stars

Finally feeling like my old self

After several years of continuous visits to my doctor about not feeling myself I was prescribed anti-depressants. I knew I was not depressed but because I did not have the classic symptoms of the peri menopause, this was ruled out. I spoke to friends and did my own research online and discovered there were many women out there that were going what I was, mood swings, irrational behaviour, weight gain, urine infections and brain fog. After endless days spent searching for the right clinic I made an appointment to see Dr Kalentzi at Medical Prime. This was just before the first lockdown and I cannot thank her enough for listening and understanding how I felt. It was such a relief to know that there was a way through this and soon I could start to feel myself again, happy and confident. Dr Kalentzi is such a warm, caring and very knowledgeable Practitioner. I never felt rushed and step by step we worked through a programme that suited my body. If anybody is gong through what I did I highly recommend Dr Kalentzi and the Medical Prime team. Zarina is amazing, she helped me out on numerous occasions especially when I was on holiday in the UK and forget my medication!

Date of experience: 09 March 2024

Rated 5 out of 5 stars

Excellent Menopause Clinic

I feel very fortunate to have found Dr Theodora Kalentzi at Medical Prime. After struggling for quite a while with the dreaded “perimenopause symptoms”, I booked an appointment at her menopause clinic. It turned out to be one of the best decisions I’ve ever made.
It’s been wonderful to be given the time be listened to, to have someone with such expertise and who understands.
Dr Theodora Kalentzi has been so thorough with her questions and investigations in order to find the right solutions.
It’s been positively life changing and I cannot recommend her highly enough!

Date of experience: 23 November 2023

Rated 5 out of 5 stars

Positive experience

I am happy with the treatment and support provided by Dr Kalentzi who I have been seeing for about a year. I had many symptoms causing me distress and these, as well as my overall wellbeing, are now a lot better because of the treatment prescribed by Dr Kalentzi. I find her to be a very good listener, and she cares.

Date of experience: 06 September 2023

Rated 5 out of 5 stars

True Menopause Care

When I turned 35, menopause knocked on my door, bringing hot flushes, mood swings, and irritability along for the ride. Luckily, I found Dr Kalentzi at Medical Prime Clinic through my online research. With a hormone replacement therapy (HRT) plan, I got my groove back in no time! If you're going through menopause blues, I wholeheartedly recommend Medical Prime Clinic. They've got the expertise and care that can make all the difference; a special shoutout to the incredible Clinic Manager, Zarina McCulloch! They've changed my life for the better!

Date of experience: 17 May 2023

Rated 5 out of 5 stars

Thorough and caring perimenopause advice

I have been seeing Dr Theodora at Prime Medical for 6 months now after experiencing symptoms which she diagnosed as perimenopause. I have found her service invaluable and it is really helped me feel more myself again. Our consultations have been thorough and detailed yet at the same time supportive and understanding. I wouldn't hesitate to recommend the service.

Date of experience: 13 March 2023

Rated 5 out of 5 stars

Best decision!

I'm so glad I decided to consult Dr Kalentzi because it took over a year to see a consultant on the NHS. Dr Kalentzi was understanding and easy to talk to. We discussed all the issues surrounding HRT fully and she gave me lots of options to manage it. When stocks of oestrogen were running low, the team at Prime were a great source of comfort and I never went without. Its great to know this support is only an email away!

Date of experience: 05 September 2022

Rated 5 out of 5 stars

Thank you Dr. Kalentzi

All I can say is my menopause was starting to rule my life as the night sweats and joint pains along with the brain fog were interfering with my life and work.
I felt so low I even considered giving up my job or going part time as I was unable to cope or perform at my best.
I had started to read about the benefits of HRT and the media were starting to talk about the menopause and HRT, the likes of Davina Maccall and Dr Newson were telling women not to suffer in silence.
I decided enough was enough and looked up the Menopause Society's website to find a clinic in London and thank goodness all the reviews were amazing for Medical Primes Menopause Clinic and Dr. Kalentzi.
From the moment I walked in the door and was met by Zarina, Clinic Manager I felt confident that I had made the right decision.
After completing a symptoms questionnaire and having time to talk about how I was feeling and how I wanted to try HRT, Dr. Kalentzi was very informative and sympathetic she really listened to how I was feeling giving me plenty of advice on HRT the benefits that I would see and how to use the medication I had been prescribed. I left the clinic feeling confident a weight had been lifted from my shoulders, HRT has now changed my life for the better for the first time in ages I can sleep.
I have returned for a follow up appointment and was very impressed with the care I received, I have another appointment booked for later this year.
I highly recommend Dr. Kalentzi and Medical Prime thank you.

Date of experience: 09 June 2022

Rated 5 out of 5 stars

Life changing!!

I honestly can’t recommend and thank Dr Kalentzi enough for changing my life and making me feel like “me” again.
After struggling with many horrendous symptoms, starting around the age of 39, I honestly had no clue what was happening to my body. Feeling very worthless, depressed, forgetful, lacking motivation, poor concentration… to name just a few symptoms… After my first consultation, learning and understanding about the menopause and starting to take the correct HRT, the feeling when the “fog” started lifting was unbelievable.
Please do not hesitate to contact her!!

Date of experience: 12 April 2022

Rated 5 out of 5 stars

When I had a full hysterectomy at the…

When I had a full hysterectomy at the age of 32, I naturally went into the menopause but no one suggested I needed HRT. I developed terrible depression and anxiety but although I returned to my GP surgery again and again over the next seven years, they told me that it wasn’t the menopause. Instead, they said I was clinically depressed and gave me antidepressants. I put on weight and had no interest in anything -- I just survived. In the end, it was my husband who found Dr Kalentzi online. When I filled out her menopause questionnaire I realised I had every symptom. Dr Kalentzi was so kind and gave me all the time I needed to talk about my problems. She put me on the correct medication and three years later I’m myself again and living a full and happy life. Dr Kalentzi and her team are always there if I need help. I feel so cared for by them. I couldn’t be more grateful.

Date of experience: 01 December 2021

Rated 5 out of 5 stars

So glad I found Medical Prime

I went to Dr Kalentzi after both the NHS and a male private doctor had failed to help me with my severe insomnia, which I’d developed as the result of the perimenopause at the age of 46. I was only getting one or two hours’ sleep most nights and felt like I was going mad. I was 48 or 49 when I found Medical Prime online. Dr Kalentzi was truly sympathetic, which the other doctors hadn’t been, and explained in detail how my hormones were causing my insomnia. She did blood tests, which the male private doctor had refused to do, and also prescribed oestrogen and progesterone. But it was the testosterone that Dr Kalentzi gave me on my second visit (after more blood tests) that really worked. After two weeks I started sleeping really well and I haven’t looked back. I see Dr Kalentzi once a year for a checkup. It was definitely helpful to see a woman doctor. Dr Kalentzi is lovely and very understanding. She’s the only one who got me to sleep!

Date of experience: 04 October 2021

Rated 5 out of 5 stars

My life has been transformed

My life was transformed after seeing Dr Kalentzi. Until I saw her, my menopausal symptoms had made my life hellish. After a total hysterectomy because of fibroids, I had immediately gone into full-blown menopause. My surgeon prescribed HRT, which helped a bit, but I had a real battle to get the prescription renewed by the GPs I saw. Then I found Dr Kalentzi. She did blood tests and prescribed medication, including HRT. At last I’d met a doctor who was interested and understood. My symptoms disappeared and today I feel well and happy. I see Dr Kalentzi every six months for a review. I’m writing this so that women know that there’s help out there. Thank you, Dr Kalenzti!

Date of experience: 05 September 2021

Rated 5 out of 5 stars

My life was turned upside down almost…

My life was turned upside down almost overnight when I started experiencing the most awful symptoms that I felt sure were related to the menopause. After trying herbal remedies, which had no effect, I saw Dr Kalentzi, who did blood tests, and in her capacity as a GP, referred me to two specialists. Dr Kalentzi diagnosed my problems very fast and put me on bioidentical HRT, tailored to my particular needs. My symptoms swiftly disappeared and my life returned to normal. I’m writing this testimonial because I want people to know about the excellent service provided by Dr Kalentzi. The NHS would have taken far too long to make a diagnosis. I’m continuing to see Dr Kalentzi today as I have complete trust in her.
S.

Date of experience: 07 July 2021

Rated 5 out of 5 stars

Thank you so much for your expert and…

Thank you so much for your expert and concise advice to getting me my life back on track. Understanding why my body is doing crazy things and what I need to do to feel like myself again has been explained to me. I cant thank you enough.

Date of experience: 22 April 2021

Rated 5 out of 5 stars
Invited

Dr Kalentzi is empathetic and friendly

Dr Kalentzi is empathetic and friendly. Her advice is personal and specific. I can’t recommend her services enough- she has helped me to manage my awful menopause symptoms so that my life is almost back to normal. Do not hesitate to consult her.

Date of experience: 24 March 2021

Rated 5 out of 5 stars
Invited

I had an excellent consultation with Dr…

I had an excellent consultation with Dr Kalentzi last week. She was very thorough, extremely attentive and I didn’t feel rushed during the appointment.
I would definitely recommend Dr Kalentzi.

Date of experience: 22 March 2021

Rated 4 out of 5 stars
Invited

My video consultation with Dr Theodora…

My video consultation with Dr Theodora was the perfect solution to the present COVID-19 restrictions. The appointment was just as effective as going into the clinic. For anyone out there with menopause symptoms; don't wait, do it now.

Date of experience: 19 June 2020

Rated 5 out of 5 stars
Invited

Truly excellent

Cutting edge advice and treatments tailored precisely to individual needs from a super-knowledgable and super-nice specialist lady doctor that has improved my quality of life immeasurably. I cannot recommend Medical Prime highly enough.

Date of experience: 19 June 2020

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